Accessibility Statement

Courtyard Cafe wants everyone to be able to browse the menu, customize an order, check out, and track delivery, regardless of ability or the technology they use. Accessibility is part of how this site is built, not an afterthought, and we treat barriers as bugs.

Courtyard Cafe aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. This is the standard most commonly referenced under the Americans with Disabilities Act (ADA) and is the bar we hold the whole ordering flow to.

Across the ordering experience we work to:

• Aim for a 4.5:1 contrast ratio or better on text and interactive controls, and tell you below where we do not meet it yet.
• Make every action reachable and operable with a keyboard alone, with a visible focus indicator.
• Give buttons, links, and form fields clear names and labels for screen readers.
• Size tap targets to at least 44 by 44 pixels so they are easy to hit on a phone.
• Provide text alternatives for meaningful images and icons.
• Support browser zoom and respect your system text-size and reduced-motion settings.

An automated accessibility suite runs nightly. It checks our sign-up and marketing pages, and the storefront menu, as a customer sees them, and reports new serious and critical issues so we can fix them. Nine more pages, item pages, the cart, checkout, the order tracker, your account, your orders, favourites, referrals and onboarding, are currently scanned only in their empty or signed-out state, because the automated run has no sample basket, order or signed-in account to open; we review those by hand instead. Automated checks cannot catch everything, so we also review by hand and rely on reports from people who use the site.

We are honest about where we fall short. Text contrast is the main one. Parts of our brand styling, including the storefront page shell, the cart and the footer, and our sign-in and marketing pages, do not meet the 4.5:1 target yet. We know which elements they are, they are tracked, and we are working through them.

Some restaurant home pages open with a background video or a rotating set of photos that starts on its own and repeats. There is no on-screen pause button for it. If you turn on your device’s “reduce motion” setting, we detect that and hold the image still instead, and no part of ordering depends on that motion: every menu, price, and button works the same with it stopped.

If you hit something that blocks you, please tell us using the contact below and we will prioritize a fix.

If any part of the site is hard to use, or you cannot complete an order, we want to hear about it. Email support@zayrev.com and, if you can, tell us the page you were on, what you were trying to do, and the device, browser, or assistive technology you use. We aim to acknowledge accessibility reports within 5 business days.

Courtyard Cafe
support@zayrev.com

This ordering site runs on the Zayos platform, operated by Zay Revenue Group LLC, 555 NE 8th St Apt 107, Fort Lauderdale, FL 33304. If a barrier is in the platform rather than the menu, that report reaches the same team.